Shopping Carts
Posted by David | Filed under Business
Many supermarkets here in NJ have a common problem: outdoor cart retrieval. In other words, all the shopping carts are parked outside, and you have to grab one before you enter. Why is this a problem? Consider a customer who wants to make a quick purchase (milk, say), but while shopping decides to go ahead and get groceries for the rest of the week — he has to return the items (or stash them) and go outside (weather permitting) to grab a cart, walk back in, and start over. Or consider customers (like myself) who are unaccustomed to looking outside for carts; not exactly great customer service.
Comments are closed.
